CRM System Administrator
Benefits
- Join a collaborative and talented SAAS focused team
- Generous daily rate
- Potential to convert to permanent
- Opportunity to work with latest Dynamics 365 CRM technology
- Advocate of work/life synergy
About the Company
With approximately 700 employees, this real estate group is renowned for its employee centric culture. Once you're in - you're in! This is an excellent opportunity for someone who is looking to gain a contract ASAP with the intention of converting to permanent and having a long-lasting career within a 'family feel' corporate. Based in stunning offices in the centre of Sydney's CBD - the choice is yours to WFH or go into the office.
About the role
We are seeking a bubbly and bright platform/system administrator with CRM experience:
- Assist business users with troubleshooting
- Provide training and assistance with end user queries when needed
- On-boarding of Dynamics 365 users
- Management of Dynamics 365 resource library
- Assist with new solution and configuration testing
- Managing service desk tickets
- Bulk data upload, data checking and merging of records in Dynamics 365
- Submitting support tickets and engaging with Microsoft
- Assist the Dynamic's 365 business users with onboarding and answer any questions that arise
- Operate the service desk platform, receiving requests and managing them to a successful resolution
- Utilise JIRA and Confluence to track tasks and fix bugs
Culture
- Flexible working culture, welcoming and experienced team
- Career development and longevity promoted throughout the company
Skills & experience
- Must have excellent communication skills with a drive for self-development
- Microsoft dynamics 365 or similar CRM experience
- Ability to liaise with internal customers and external stakeholders
- Previous experience managing a service desk platform
- Knowledge of JIRA and Confluence
- Knowledge of SSIS and Toolsets, preferably KingswaySoft would be handy
How to apply
Click APPLY or contact Michelle, michellem@thenetworkit.com for a confidential discussion.
