CRM System Administrator

Location: Sydney
Discipline: SAP / ERP / CRM
Job type: Full Time
Salary: $Negotiable
Contact name: Michelle Mallaney

Contact email: michellem@thenetworkit.com
Job ref: BBBH7683_1658466747
Published: 20 days ago
Startdate: ASAP

CRM System Administrator

Benefits

  • Join a collaborative and talented SAAS focused team
  • Generous daily rate
  • Potential to convert to permanent
  • Opportunity to work with latest Dynamics 365 CRM technology
  • Advocate of work/life synergy

About the Company


With approximately 700 employees, this real estate group is renowned for its employee centric culture. Once you're in - you're in! This is an excellent opportunity for someone who is looking to gain a contract ASAP with the intention of converting to permanent and having a long-lasting career within a 'family feel' corporate. Based in stunning offices in the centre of Sydney's CBD - the choice is yours to WFH or go into the office.

About the role

We are seeking a bubbly and bright platform/system administrator with CRM experience:

  • Assist business users with troubleshooting
  • Provide training and assistance with end user queries when needed
  • On-boarding of Dynamics 365 users
  • Management of Dynamics 365 resource library
  • Assist with new solution and configuration testing
  • Managing service desk tickets
  • Bulk data upload, data checking and merging of records in Dynamics 365
  • Submitting support tickets and engaging with Microsoft
  • Assist the Dynamic's 365 business users with onboarding and answer any questions that arise
  • Operate the service desk platform, receiving requests and managing them to a successful resolution
  • Utilise JIRA and Confluence to track tasks and fix bugs

Culture

  • Flexible working culture, welcoming and experienced team
  • Career development and longevity promoted throughout the company

Skills & experience

  • Must have excellent communication skills with a drive for self-development
  • Microsoft dynamics 365 or similar CRM experience
  • Ability to liaise with internal customers and external stakeholders
  • Previous experience managing a service desk platform
  • Knowledge of JIRA and Confluence
  • Knowledge of SSIS and Toolsets, preferably KingswaySoft would be handy

How to apply

Click APPLY or contact Michelle, michellem@thenetworkit.com for a confidential discussion.