L2 Workplace Engineer

Location: McMahons Point
Discipline: IT & Cyber Security
Job type: Permanent
Salary: $Up to AU$132000.00 per annum
Contact name: Rashmi Kapse

Contact email: rashmik@thenetworkit.com
Job ref: BBBH7976_1658885060
Published: 15 days ago

L2 Modern Workplace Engineer

  • Opportunity to work in a fast-developing IT team
  • Develop design and implementation skills through end-to-end Project involvement
  • Flexible working environment

About the company

Work with a well-established reputed Systems Integrator based in Sydney that delivers outstanding business solutions including Identity, Security, Hybrid Cloud, Infrastructure, User Productivity solutions. They have 30 years of experience delivering highly secure, PCI-Compliant managed services across financial sector.

About the role

The role is responsible for delivering, supporting and enhancing Microsoft End User Computing technical solutions to the growing Financial services industry to deliver outstanding value proposition to customers and key stakeholders.

Key responsibilities

  • Delivery of projects related to Microsoft 365, Teams calling, SharePoint, Microsoft Teams, Intune, Azure, Active Directory, endpoint security, email security and VDI (Citrix and/or Microsoft Azure Virtual Desktop aka WVD)
  • Responding and resolving service tickets within the required SLAs for proactive and reactive support tickets
  • Configuring/troubleshooting Microsoft Collaboration solutions
  • Investigating faults in customers environments and maximising performance through ongoing monitoring and troubleshooting
  • Support IT code releases and testing efforts manage the migration of data and configuration between IT environments.
  • Install, configure, and administer hosted applications and optimize configuration.
  • Manage application source code software, deployment, configuration, and monitoring software.
  • Automate common tasks and support processes with scripting.
  • Document operational procedures and solutions
  • Implement and support Microsoft Endpoint Manager and Microsoft Defender suite
  • Managing existing hosted infrastructure and applications in Azure and TAS private Cloud

Skills and Experience

  • Demonstrated experience in Microsoft 365 technology stack including but not limited to Exchange Online, Microsoft Modern Endpoint Management (Windows 10/11, Intune, Autopilot, SCCM Co-Management, Enterprise Mobility SharePoint Online, Teams and Power Platform
  • Demonstrated experience in relevant tools/technologies, Modern Device Management (MDM), end-user hardware (PCs, laptops, tablets, telephony) and standard desktop applications (e.g., Microsoft 365 suite)
  • Strong support skills across the Windows stack including, Operating System administration, monitoring, patch management, Group Policy management, printing, DNS, DHCP and Microsoft/Azure Active Directory,
  • Designing and developing Microsoft Azure and Microsoft 365 tenant management and configuration, Identity Management and access control

Benefit and culture

  • Flexible working environment
  • Develop technical skills modern workplace practice area

How to apply

Click APPLY NOW or call Rashmi on 0433 998 684 or rashmik@thenetworkit.com for a confidential chat.