IT Change Manager

Location: Canberra
Discipline: Government, IT & Cyber Security
Job type: Full Time
Salary: $Competitive
Contact name: Rashmi  Kapse

Contact email:
Job ref: BH-9298
Published: 13 days ago
Startdate: 2024-05-14
Job Title: ICT Change Manager
  • Long term contract role
  • Australian citizenship with NV1 security clearance is mandatory
  • Hybrid role, flexible working arrangements may be considered
  • 120 - 135 per hour inc super 
Are you passionate about driving meaningful change within a dynamic and globally impactful organization? Do you thrive in collaborative environments, working closely with senior leadership to achieve strategic objectives? If so, we have an exciting opportunity for you!

About the Role:
As our ICT Change Manager, you will play a pivotal role in steering business and APS (Australian Public Service) change activities, ensuring the effective delivery of capabilities and the realization of tangible benefits. Working closely with senior leadership, you will apply your expertise in project and change management methodologies to drive successful outcomes.

Key Responsibilities:

  • Develop and implement Change Management Plans and associated artefacts to optimize stakeholder engagement and drive successful change.
  • Lead the strategy, implementation, and evaluation of the project's benefit management plan to ensure alignment with organizational goals.
  • Devise comprehensive change management and communication strategies, fostering engagement and buy-in across all project stakeholders.
  • Collaborate with the project team to execute change management plans, encompassing communications, stakeholder management, user engagement, training, support, and business process improvement.
  • Provide regular reports to designated managers/executives and actively participate in project meetings and advisory groups.
Essential Criteria:
  • Minimum 5 years of experience in an IT Organizational Change Manager role within a large and complex IT environment.
  • Exceptional interpersonal, negotiation, and communication skills, with a proven ability to build strong relationships.
  • Extensive knowledge of organizational change management methodologies, tools, and structures.
  • Familiarity with change management methodologies such as ADKAR, Kotter, Prosci, or ACMP, applied within Agile and Prince2 frameworks.
  • Availability to work from our Canberra office at least 3 days per week, with occasional travel requirements.
Desirable Criteria:
  • Passion for accessibility and experience with accessible design and development.
  • Previous experience with secure government systems and complex global ICT environments.
  • Qualifications or accreditation in Change Management methodologies.
  • Familiarity with project management systems and tools, particularly in Agile and Waterfall environments.
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