Benefits
- Collaborative and energetic culture
- Work with an intelligent and supportive leadership team
- Competitive day rate on offer for motivated and customer centric IT support analyst
About the Company
Prestigious property and real estate organization based in the heart of Sydney's CBD, boasting impressive, modern offices.
About the role
You will play a key part of the support team, as the Infrastructure Analyst your main responsibilities are as follows:
- Day-to-day support operations of Technology, working on 1st level and 2nd level frontline support
- Support new company initiatives, including the implementation of new tools and systems to enhance efficiency
- Provide an above-and-beyond customer service to internal staff
- Manage the Techbar walk-in service, providing a friendly and knowledgeable service to internal customers who drop in the Techbar
Culture
- You will be part of a professional and high performing culture
- Fast-paced, rewarding environment, with awesome leadership team
Skills & experience
We are looking for a customer focused and confident IT support person with the following experience preferred:
- Proven track record with exceptional customer service performance
- Minimum of 4 years' experience in a Technology support role
- Experience with Microsoft Technologies - Windows 10, Active Directory, Office 365, Intune, Windows Server, Azure, Skype for Business, SCCM
- Experience with the following technologies - Citrix, Networks, Cisco, Aruba, Polycom and meeting room technologies an advantage
- Exposure to high-end corporate environments
- Outstanding verbal communication and interpersonal skills
- Demonstrated ability to use initiative, work autonomously and assume full responsibility for completion of tasks
- Effective time management skills and the ability to organise and prioritise tasks to meet deadlines
How to apply
Click APPLY or contact Michelle Mallaney for a confidential discussion.
