Digital Business Analyst
About the company
This ASX-listed company has over 2,500 employees in multiple offices across Australia. With a successful track record of over 100 years' operating in Australia, they have gained the reputation of Australia's most trusted brand within their industry. Based at North Ryde and offering a hybrid working environment.
About the role
In this role, you will play a key part in projects focusing on digital customer journey experience enhancements and improvements within a within a wider technology-led business transformation.
You will own and nurture relationships with various business units to analyse current state, evaluate user needs, document requirements and future state to deliver the business scope, objectives, and benefits.
- Engagement and management of key project stakeholders to document their input into Current State analysis and Future State design
- Facilitate the transition of major system related business ideas into a fully documented business case supported by clear requirements, effective design and accurate costing
- Prepare test cases and assist in UAT
- Work closely with the Project Manager, Change Manager, and other project team members (including the technical delivery team) members to understand their constraints, limitations and strengths
Benefits & Perks: What's in it for you?
- Health & Wellbeing programs
- Employee discount on products
- Career development and growth opportunities within the business
- 150 metres from major train station
- Flexible working and autonomy
- Feel proud of the organisation you work for - they focus on sustainability for the future
- Social work environment with events and team building
- Planning for your future? above average super - 12%
The Culture
With a family-first policy, this company understands what work/life balance is all about. They understand the commitments that go with family life and offer flexibility around school runs, trips to the docs and school holidays. You will also be able to immerse yourself into the transformation as well as to deep dive into areas you are keen to focus on.
Skills & experience
- We would prefer if you had minimum of 2-5 years' experience in a business facing Business Analyst role within a CRM or digital transformation environment
- Microsoft Dynamics 365 CRM and/or SAP experience will be highly regarded
- You have strong client and stakeholder management & influential skills and experience.
- IIBA, PMI, CBAP &/or Agile certifications required
- Agile and waterfall experience required
- Most importantly, you are a "people person" and enjoy working with technology and the business.
How To Apply
If you think that you are ready for this unique challenge with a leading company, then APPLY NOW or send your resume to Michelle at The Network for a confidential chat. (michellem@thenetworkit.com)
