About The Client:
The company you'll be working for is a local, well-established managed services IT company dedicated to ensuring organizations are modern and secure for the ever-changing future. Their expertise lies in designing, building, and managing IT solutions for highly secure and regulated environments. With a focus on Enterprise Mobility, they securely connect people with IT services from anywhere, on any device.
Why Work With Them:
- They deliver results and are recognized as a top Microsoft Enterprise Mobility and Cloud partner.
- Their deep vertical expertise spans Government, Financial Services, Insurance, and Resources sectors.
- They offer professional services including Consulting, Project Delivery, and Support & Managed Services.
- Their team is dedicated to ongoing expert support and management of client environments.
- Cultivate and maintain strong client relationships.
- Ensure excellence in service delivery, meeting client objectives.
- Lead incident management and continuous improvement initiatives.
- Monitor performance metrics and implement risk mitigation strategies.
- Collaborate with internal teams to address cross-functional issues.
- Minimum 5 years' experience in IT service delivery or project management.
- Bachelor's degree in IT, Business Administration, or related field.
- Strong understanding of ITIL and project management methodologies.
- Ability to bridge technical solutions with business objectives.
- Excellent communication and problem-solving skills.
- Willingness to undergo security clearance assessments and occasional travel.
If you're passionate about driving excellence in IT service delivery and want to be part of a team dedicated to securing and modernizing organizations, they want to hear from you! Apply now or email John Beynon at johnb@thenetworkit.com
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Note: This position is based in Sydney, with hybrid work arrangements.